TUCSON, Ariz. -- The Arizona Department of Transportation is calling its online Permit Test @ Home a 'major hit' after over 83,000 tests were taken since its launch in March 2018.
In just one year, 83,000 teens and at least one adult saved a trip to the Motor Vehicle Division and took the test online.
While those who pass still need to visit to obtain the permit itself, MVDs across the state can now offer more time and space to assist other customers. ADOT says the increased efficiency and improved overall service times are amont the customer service improvement goals championed by Governor Doug Ducey.
In a news release, ADOT says the online test has helped reduced the average experience time at an MVD office from nearly 52 minutes in 2015 to about 22 minutes.
Potential drivers are still required to pass a road skills test prior to receiving a driver license, and all permit holders must drive with a licensed driver who’s at least 21 years old in the front seat.
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