Two Kenosha brothers who paid $1,000 each for a Milwaukee Brewers "Timeless Ticket" more than a decade ago say the team isn't fully honoring the promise that came with it — the chance to sit in the best available seats for a game as big as the World Series.
Kevin and Kyle Deaton say they were stunned when they saw the seating options made available to Timeless Ticket holders last week: terrace level seats or standing room only, priced at or below what the two brothers paid for their tickets in 2015.
The tickets, according to the information card, "may be redeemed for the best available seat locations, subject to ticket availability at the time of redemption." The brothers argue the Brewers aren't living up to that language.
Watch Ben Jordan's report in the video player below:
“When you promise somebody the best seat available, and you give them pretty much the worst seats that you have in the whole stadium, I would say, no. They're not honoring it," Kyle Deaton said.
The Timeless Ticket was offered more than a decade ago, when the Brewers sold 1,000 of them to fans for $1,000 each. Each ticket is redeemable for any game — including this World Series.
"We're actively looking at the sites, and it's kind of remarkable to watch the pricing go up and the kind of the mania, but 10 years ago or 11 years ago I was like I won't have to deal with that," Kevin said.
RELATED:Brewers fan holds onto $18 tickets and memories from 1982 World Series
Kevin and Kyle knew all along they would patiently wait for the perfect time to use them — a World Series in Milwaukee.
"I wasn't envisioning, hey, we're going to get front row. But certainly first ten rows," Kevin Deaton said. "Which is why I refused. Out of principle, I'm not even going to go.”
Hopes of sitting close to the action, like the seats they saw when it was time for season ticket holders to buy, quickly turned to frustration after they read the Timeless Ticket order form that outlined their options.
"This has to be a mistake. It's terrace level; that's level four. That's not the best available seat. And she said, yeah, I'm not going to argue that there's better seats available. This is what's being allocated to the 'Timeless Ticket' holders," Kyle said.
RELATED:Milwaukee Brewers postseason run drives national demand for team memorabilia at Brookfield shop
Scripps News Milwaukee reached out to the Milwaukee Brewers Monday morning to request an interview on Monday morning about Timeless Ticket seating options. We have yet to hear back.
"I don't know what they could do to make this right for us," Kyle said. "They've had 1,000 people for 11 years that they knew they had to take care of if they ever got to the World Series. So, their solution or their rules of redemption, they made that up.”
Kyle and Kevin say they're still rooting for the Brewers to win it all, but they plan to do so at home unless the team comes back with a better offer.
This story was originally published by
