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911 operator allegedly hung up on callers, faces charges

Posted at 9:11 PM, Oct 13, 2016
and last updated 2016-10-14 00:51:24-04
A former 911 operator in Texas faces charges after allegedly hanging up on callers in life-threatening situations.
 
Crenshanda Williams, 43, has been charged with two counts of interfering with an emergency call – the charges stem from two separate incidents, Time reports.
 
In one of the incidents, Williams hung up on caller Buster Pendley after his wife lost consciousness as a blood clot moved to her lungs. Pendley quickly placed another 911 call and an ambulance arrived on scene – his wife ultimately recovered.
 
Another case involved caller Hua Li, who reported an armed robbery in progress at a convenience store. Shortly after the call began, Williams hung up.
 
“Nobody, nobody is going to help you,” Li told KPRC 2 of the operator’s response. “You’re on your own.”
 
In yet another incident – which was not included in the charges – Williams could be heard saying, “Ain’t nobody got time for this,” adding, “For real.”
 
If convicted, Williams could face a year in jail for each of the two charges.