Arizona's child welfare agency isn't the only state government department that's facing a backlog in its work.
The Arizona Capitol Times reports that inspections for nearly half the X-ray facilities in the state are overdue, repairs on state highways have gone undone and cases involving teacher misconduct and elderly abuse have gone untouched.
A more recent backlog to gain attention is a rape kit testing.
Melanie Chesney, deputy auditor general, says there are myriad reasons agencies fall behind in their work.
Sometimes it's inefficient processes in place or a lack of policies and procedures to guide those processes.
Other times it's a lack of training or a lack of adequate training, and there are times when managers aren't monitoring the work.