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Some Tucsonans worried their holiday flights will be canceled after American Airlines glitch

Posted at 10:08 PM, Nov 29, 2017
and last updated 2017-11-30 00:08:15-05

With many American Airlines flights flying in and out of the Tucson International Airport, some people say they're concerned about their holiday flights.

"I'd honestly be really upset if I couldn't get home for Christmas," Hannah Wilkin said.

She will be flying out of the Tucson International Airport during the holiday season on American Airlines. On Wednesday, the airline announced there was a computer glitch that allowed too many pilots to take time off during the holiday season.

Wilkin explained she won't be changing her flight, but hopes the airline is ready to help her out if her flight does end up getting canceled.

"The ideal situation," she said. "They get you a flight, regardless of the airline."

Jenny Sirnio will also be traveling over the next few weeks.

"It is an unfortunate time, yes," she said.

However, she believes the airline will be able to fix the problem in the coming weeks, before the travel rush.

"I think they still have a couple of weeks to get it together," Sirnio said. "The pressure is probably on, so, they'll get it done."

KGUN9 reached out to American Airlines for a statement, here's what a spokesperson had to say:

"We are working diligently to address the issue and expect to avoid cancellations this holiday season. We have reserve pilots to help cover flying in December, and we are paying pilots who pick up certain open trips 150 percent of their hourly rate - as much as we are allowed to pay them per the contract. We will work with the APA to take care of our pilots and ensure we get our customers to where they need to go over the holidays."

At this point, the airline has not given a specific number of flights that could be affected. The Allied Pilots Association estimates the number is in the thousands.