She says, “And the gentlemen on the phone proceeds to tell me that I am delinquent and I need to make a payment today or my electric is being been cut off within the next 35 to 45 minutes."
She knew her bill was all paid up and said so.
"And I did question him I said I think this is a bogus phone call and he says well if you think that then you'll find out soon enough."
She was still worried so she called a different number the man provided.
"And I was on hold for a little while and fine gentleman picks up and it says that the account is in arrears and he got kind of pushy and said you know this has been going on for three months you've had more than two notices Today's the final day you have to make a payment and person and like okay payment a person it has to be cash there's another flag."
Estelle had seen the classic red flags of a modern high pressure scam.