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City fixes glitch that suspended drivers' licenses

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Posted at 12:40 PM, Apr 08, 2019
and last updated 2019-04-08 15:49:53-04

TUCSON, Ariz. - A computer glitch that caused more than 1,000 drivers' licenses to be suspended has been fixed, a city official says.

According to city court administrator Christopher Hale, the problem was caused by a computer error.

"The glitch that caused the error has been fixed. The Arizona Supreme Court's Administrative Office of the Courts (AOC) had placed a January 28, 2019 copy of our case management database into production mode on March 28, 2019 which caused cases between that date range to report to MVD," Hale said via email. "Protocols have been put into place to ensure our case management database at the AOC remains in test mode only. Tucson City Court, the AOC and MVD are working diligently to correct the MVD record and reverse any suspended Driver Licenses. Tucson City Court is providing a report which will help speed this process. Tucson City Court, the AOC and MVD are working diligently to correct the MVD record and reverse any suspended Driver Licenses. Tucson City Court is providing a report which will help speed this process. Driving on a Suspended License (DSL) is no longer a criminal charge; it is now a civil traffic violation and vehicles are no longer impounded for being cited for a DSL."

Those with questions about licenses can visit the Arizona Department of Transportation website.