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How T-Mobile is helping customers avoid tax scams

Posted: 2:51 PM, Mar 14, 2019
Updated: 2019-03-14 17:51:07-04

Every year, taxpayers lose millions of dollars to phone scammers, many of whom use call spoofing technology to look like the IRS is calling. But T-Mobile and Metro by T-Mobile are alerting customers against the fakes.

Scam calls are an industry-wide problem and T-Mobile is fighting scammers with free tools that work across their network. There is no app to download or opt-in required. To date, T-Mobile has alerted customers to over ten billion ‘Scam Likely’ calls. ’

It’s expected that over half of all calls will be scam calls by the end of the year. Most carriers make customers download an app to protect themselves, but T-Mobile customers don’t have to download anything.

When a call reaches the T-Mobile network, it’s analyzed, tagged, and customers are instantly alerted it’s Scam Likely. The network is updated every 6 minutes, so customers are always protected. And T-Mobile does this for customers for free.

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