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Tucson Water warns of phone scam asking for payments

Posted at 3:38 PM, Dec 11, 2017
and last updated 2017-12-11 17:40:11-05

Tucson Water has issued a warning of a phone scam asking customers for payment.

According to Tucson Water, a customer was recently contacted by telephone and was asked for payment to avoid having service shut off. These type of incidents often increase during the holidays.

Tucson Water's policy is to provide two written notifications of service interruption. This is followed by an automated phone call asking the customer to call immediately to discuss payment options. 

The persons calling are falsely representing themselves as Tucson Water employees when they ask for money to keep accounts in good standing. Tucson Water does not request payment or financial information from its customers over the telephone, Fernando Molina with Tucson Water said. 

Customers can verify their account and their status of their service by calling 520-791-3242.