TUCSON, Ariz. - The Better Business Bureau is warning consumers about an online business that advertises a program to buy back diabetic test strips from patients.
During an investigation, BBB found over 200 customers nationwide who allege they never received payment. Of those customers, nine were from Arizona.
Consumers allege sending in test strips and never receiving payment from the business.
Surplus Diabetic Supplies, LLC is located at 6110 Waveland Ave. and 3240 N. California Ave. in Chicago, IL. The company operates under the name Cashnowoffer.com and currently has an "F" rating with the BBB on a grading scale of A+ through F.
Of the 246 complaints received, 120 were filed in the past four months, a dramatic increase of nearly 50 percent.
BBB spoke by telephone with Jonathan Avila, the current owner of the business in January 2018 and March 2018. In these conversations, Avila conveyed his intent to "clean up all of the complaints of the former owner of the business."
BBB will continue to monitor complaints but advises any consumer to be aware of this business and the pattern of consumer allegations.