Alzheimer's Helpline translation option

Foundation launches chat feature
Posted at 6:34 AM, Feb 11, 2020
and last updated 2020-02-11 08:39:30-05

A new chat option is providing support to people with Alzheimer's and their families, regardless of the language they speak.

The free feature is available on Alzheimer's Foundation of America's website.

To access it, you just click on the speech bubble in the bottom corner. Then, a chat box will open.

Through the new system, questions and responses are automatically translated so social workers and respond to inquiries in real-time.

Over 90 languages are recognized.

“Alzheimer’s disease doesn’t recognize language barriers, ethnic or geographical boundaries, said AFA's President and CEO Charles J. Fuschillo, Jr. "It impacts people from all over the world who speak a wide variety of languages."

Another options for written assistance is the foundation's text line. Questions texted to 646-586-5283 and the subsequent responses will be automatically translated.

The AFA helpline is open from 7 a.m. to 7 p.m. weekdays and 7 a.m. to 1 p.m. on weekends.

A 24/7 option for those seeking help is 1 (800) 272-3900. It's available in Spanish and English and is run by the Alzheimer's Association.